Milgard Windows & Doors

Janet Carter

Milgard honored their lifetime warranty for original purchasers. Our Milgard windows are 14 years old. Valentin did a great job replacing three window panes, and fixing several other windows. We highly recommend Milgard windows.

John O

I recently purchased a higher end Millard slidding door which came from the factory defective. I opened a warranty claim immediately and after 2 months there was no follow up or communication. I had to call and inquire why there hadn’t been any follow up. I was given some bs explanation about how it was filed. An appointment was made and when they showed up I was told the door was defective and they couldn’t do anything about it. I called customer service and was told some of the doors come out of the factory with the issue I was having. By the way the issue was the lock rattling around internally as it slides back and forth. I told them the display one I looked at didn’t rattle and I was told they were not going replace it and they would send someone out as a courtesy to me. After they came out again the noise that couldn’t be fixed was quieter but the locking mechanism isn’t working properly. I am tired of dealing with this problem and Milgard doesn’t seem to care about it at all. I have written and called numerous times with no result. Do not buy Milgard products, they are junk and don’t stand behind them. The installers even said they are having problems with there products and are going to stop installing them. By the way if Milgard reads these posts my claim number is 05247047 and I can go into much more detail about my experience. Thanks for responding to this post. Do you have a timeline as to when someone will be contacting me to discuss my experience and issues?

James Piccolo

Had a driver on I-5 cut out in front my son and I while in the car pool lane at 4:30. Apparently Millard clearly doesn't hire law abiding citizens and Millard clearly doesn't hire the best drivers.

Adam

This review is specifically focused on Milgard vinyl sliding doors. Know that all Milgard sliding vinyl doors come with this most unsightly, highly reflective aluminum window spacer shown. Also know that Milgard hides this information from its customers. You will never find this detail anywhere until the windows shows up. This is very sad that a company would close all access to showrooms to see products, still sell them during COVID19 event and be unapologetic about hiding ugly details, with no customer recourse at all. This spacer does not match the one used in same branded Trinsic windows, but again that information is hidden. Attached is a picture of the spacer you will get - but Milgard hides this detail from customers. Caveat emptor. Buy your windows from a reputable company that is transparent about what you buy - and not deceptive. I will never use Milgard windows ever again on sheer principle.