Installed Building Products Portland

Levi Martin

Communication was great, scheduling was fast, crew was efficient and professional. IBP helped up with improving attic insulation.

Tyler McCabe

I hired IBP to insulate my home crawlspace, and I had a great experience. Their staff was really responsive, the estimator gave me a super clear assessment, and the installers were really friendly and did their job perfectly. 10/10 I would work with IBP again!

Nicole Lorsong

So-so experience. It wasn't awful in the end, but I wouldn't recommend. I hired IBP on the recommendation of another contractor to remove old, water damaged insulation and vapor barrier from my crawlspace and replace with new. First, I found it odd that the salesman didn't actually go in the crawlspace, because sealing from rodents was one of my concerns, but trusted any issues would be found in the process. Then, when the crew came to remove the old insulation, they discovered they hadn't been sent with the right equipment (and seemed frustrated at me about it?) and had to wait around for the equipment to be delivered. On the day planned for installing the new insulation the crew broke a water pipe. IBP did reimburse me for the emergency plumbing call in the end, but still, there was mess and panic,I had to go without water for a day, and the project was delayed. The final installation, with a different crew, went well as far as I could tell. However, I just had a different crawlspace company out for a different issue and they told me that IBP had put the new vapor barrier right on top of the old, decaying one, which is not right practice. Also, rodents have already gotten into the two month old insulation. Their invoices were very confusing with multiple pdfs to flip between, and they refused to provide me with a clear, one page breakdown of the costs. Ultimately I was able to get it all clarified with a manager, but still, who likes having to have special calls with the manager? The emails to request payment just said "please process" - nothing else - which was really weird and unprofessional. Price was okay and final work was okay, but you'd be better off looking elsewhere.

Chris Reaves

Our installation crew, Sammy and Johnny, were prompt, courteous and professional. The completed the job quickly and effectively. They were able to cover all surfaces of a difficult roof and left our attic cleaner than when they arrived. I recommend IBP without reservation.