SpringHill Suites by Marriott Minneapolis West/St. Louis Park

devinanddouglas mcdaniel

I’m giving this hotel a Three-star I stayed here for a total of 10 days probably one of the most relaxed comfortable hotels I’ve been to in a long time The morning breakfast is delicious and the staff are really nice The reason I am not giving it a five star is three different times I asked for cleaning services and I was told three different times that it was going to happen and it never did I feel that’s kind of disrespectful and out of character not only did they not come and clean my room but I actually had to call down to the desk twice and go to the maids personally myself three different times The desk lady told me they would be here Tuesday nobody showed then they told me they would be here Thursday nobody showed the day that they told me on Thursday I went to the maids personally and they told me they would be up here before 1 o’clock no one came I work out of state so I’m constantly working all day 12 hours a day it would’ve been nice to come home to a clean hotel I left a letter and $20 saying thank you for cleaning my room and cleaning my bathroom nothing was never done That is the reason they do not get a 5 star Management If you get a chance to read this you guys should tighten up in this area

Ellie Greenhouse

The room was very comfortable and the perfect size for our small family. There was even room to open our pack n play. The hot tub was broken but the pool itself is heated so that was an added bonus. The breakfast was a little different than I expected, but I think it's fair given that we're still in a pandemic. Overall, we'd definitely stay here again.

Lynda CHARCHUK

We stayed here while visiting my daughter. Beds were super comfortable, pillows weren't firm enough for me tho. Very clean hotel and staff were friendly

DéRonté Polite

Probably more of a 4.5 but it did the job. The staff was amazing! Everyone was extremely helpful. The TV in the room was small. The complimentary breakfast was underwhelming, but I believe that is probably due to making different arrangements for COVID. It was a nice location and at a great price. I would definitely book here again!