Providence Mount Carmel Hospital

thomas

Why does Colville wa hospital does not have a trauma center? Got to go to Spokane for a mri with contrast. So y is the hospital the size of a real hospital. This needs to change

Jacquie O'Bogan

Appreciation Letter to the Staff of Mount Carmel ACU Colville, WA I would like to take a moment to express my sincere appreciation to the hospital staff members who cared for me during my recent stay at the hospital ACU in Colville, WA. As a patient you feel vulnerable, and must rely on the contact of the nurses and support staff for consistent treatment of your medical and emotional issues as they occur. The doctors and nurses who treated and cared for me offered excellent care with grace and heartfelt sincerity for me personally. I always felt a part of the decision-making process. Answers to any questions I had were given in terms I easily understood. My doctor visits were consistent and the nurses came promptly and regularly to monitor all aspects of my medical needs. I am impressed with the dignity and respect the nursing staff extended to any and all elderly patients on the floor regardless of their circumstances. Kindness and professional treatment also came into my room with the early morning lab technicians, food delivery staff, volunteers, and the housekeeping staff, who asked how I was feeling each day. Nurses that were assigned to me on a previous day would make the effort to connect with me at the start of their shift. A wave, hug or smile made me feel like everyone was pulling for my recovery. In today's world we so often hear the negatives about the medical system. Well, not this time. These men and women, many of whom work 12-hour shifts, are invaluable to this community each and every day. Thank you so much! These are the true hero’s in our community so in your busy day don’t forget they are here doing the work of angels and take the time to show them the love and respect they so richly deserve. I know I may forgotten names during the time I was in their care, there were so many who helped me and for that I apologize, but know you are not forgotten and always kept warm in my heart. Thank you, Jacqueline Ostendorf Curlew, WA

Amanda Hoffman

Came in with a family member. The front desk gals were so nice and caring. On the other hand the RN Lee Ann is the most rudest person I have ever met. Lee Ann came out to waiting room ask 1 question then stated "probably not much we can do for you". First off are you a doctor? Was my family member evaluated, "no"! Brought us back to the room to be seen, started asking questions. Her demeanor was definitely felt in the room. Then when she was asking my family member questions she is shy and has lots of anxiety so I was trying to help answer the questions and she told me to be quiet. Very out of line. I will never come back here. I really hope she doesn't treat people like this all the time. Working in this field requires you to be caring, compassionate, and understanding at times. Lee Ann definitely is not that person!!!!

Nathan Riggins

As a member of the community and a tax payer paying to have this hospital and services available to me and my family I am less than impressed. The waits are long and the staff doesn’t seem to be skill at the jobs. They don’t have a on-staff neurologist for children so if you come in be prepared for “ I don’t know “ but we can refer you to a specialist. I wonder how many have lost a loved one because the staff is not qualified to do there job or just don’t care.