Bank of America Video Banking

Kyle Payton

Neither of the conference rooms are functional. In one the iPad was missing,presumably stolen. Inthe other it had a passcode making it unusable. There’s a button to conference with an employee in the lobby but she transferred to a conference room at a different location and then the button wouldn’t allow me to reconnect with her or any agent. Bank of America used to have ATMs that had a function to speak remotely with a teller but for some reason they got rude of them. BoA SUCKS in Colorado.

Bryan “House Man” Hausman

Horrible bank, horrible people. This isn’t even an actual bank branch, it’s a littler room with atm’s in it and another back room where you can ‘live chat’ with a faceless employee (their face doesn’t show on the giant screen). I regret ever doing business with BofA

Walter

Went to speak to an automated machine during open hours. Walk in and says to come back during normal business hours even though it says on the door there are automated tellers available from 9AM to 3PM on Saturdays. Waste of time and gas to get there.

Jacqueline Otto

This is an Advanced Center which means there are bankers available on video. They can help with account servicing, opening accounts and connecting you with video specialists if needed. If you need a cashiers checks, cash a check, make a deposit to someone else or get a large amount or coins, you will still need to visit the Financial Center, this is a digital bank only.