Verizon Authorized Retailer - Russell Cellular

Brenda Mitchell

Kelsey was absolutely amazing! She patiently helped us with every detail required to take advantage of the current Verizon promotion assisting in choosing new phones, purchasing accessories and carefully explaining our new upgraded service and phones. This is the first time we have actually enjoyed our visit to a Verizon store, and left feeling completely satisfied with our purchases. Her level of customer care was exemplary! It was a great experience!

Jen Keyes

Shannon was great. She was extremely knowledgeable, took her time with us and helped us make the best decisions for our needs without any pressure. Such a better and different experience than AT&T. Thanks, Shannon!

Elizabeth Kaye

Chris is great. Always willing to help and his customer service is on point. I went in looking for accessories for my daughter's phone and didn't want to spend an arm and leg so he hoped me pick what was in my budget. I would highly recommend seeing Chris if ur looking for great service.

Mariela Garcia

Mauricio was excellent and his customer service skills were nothing short of exceptional. We came in to upgrade my device and the transactional process was smooth and thorough. He ensured that no mistakes were made and always double-checked with us whenever it was necessary. Definitely would recommend his services to anyone who is big on having personal and attentive customer experiences! Chris was also excellent!