Verizon Authorized Retailer - Victra

Dakota Rodriguez

This store location is great but just disappointing in Verizon got a bogo buy one get on free It was a great deal got a new phone for myself and got my little brother on my line after everything was said and done I continuously got charged for his phone for 10 months I called them the first month to find out what was going on they told me the promo didn’t go through fast forward 10 months they said they can’t pay me back in full of 330 and they said I would get credit on my account of 33$ a month for 10 months of me paying for my little brothers phone and they said they would have fixed it the first time I called customer service but they had no records when all the phone call are recorded and I’m hear leaving a review all the people at this store have always been friendly and nice and super helpful but after this situation with Verizon it’s self and not the store it has me debating on switching plans

Kristi Rondo

Kelsey and Sara were AMAZING!! For whatever reason, setting up my new phone came with one problem after the next, but they went above and beyond and exhausted every avenue until the problems were all solved and I had my new phone. Seriously they were so rad. Good attitudes the whole time and I owe them big.

Sierra Jones

Thank you so much to Sarah for all her help with my phone purchase!!! Excellent service! She went above and beyond. Will definitely return and continue with Verizon!

Liz Spaulding

I purchased a new phone on 8/8 however once I got home I was having difficulty with adding my Google widget so I went in the following day. Jon assisted me in adding the Google bar as well as showing me how to screen shot (which is no different from my prior phone) because I didn't quite have the touch for the new phone. I went back the following day because I was having a hard time registering the warranty. He also took time to explain my new bill. Jon is so calm and proficient in all Verizon! Don't ignore this star employee!