Los Abuelos Restaurant

Category: Mexican restaurant

Address: 197 S Highland Ave, Ossining, NY 10562, USA

Phone: +19145020220

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

BarnHouse Collections-by Laila

Jan 20, 2022

My family ate here, we were 9 people. The rice and beans tasted old. The waiter did not come one enough and was hard to call over. As for the bill, they gave us two receipts. On the bottom one, I discovered they were charging us Gratuity on the check for $43, one the top receipt it had the total and had tips calculated starting at 20%, attempting to receiving two tips! We will not be returning due to the double tipping and bad service.

Khala Grace

Oct 21, 2021

Mexican cuisine is a personal favorite. Yet, the experience shared at Los Abuelos Restaurant was disappointing. For instance, the service staff was unhelpful to my party. We sat for twenty minutes without having our drink request taken. There were negative interactions between 4 staff members. To begin, I looked onto another table being served. I locked eyes with the waiter, as to say: "we haven't been served." He left then a waitress came out to place a couple at their table. I told her out out that we have not been waited upon. After another several minutes, a waiter comes to take the couple's order then ours. Mind you, we arrived first. The next offense was when the couple received their drinks, their order is correct. However, at outlr table, my sister's lemonade is forgotten. I didn't even take a sip of the water because the glass looked unclean. My sister's glass had a crushed bug- see in the photos below. Another wait staff came outside to fiddle with a decoration that toppled over. When my sister clearly asked for his attention- he ignored her a few times before coming over. She asked again for her lemonade. A different waiter came out to clean tables and my other sister asked for a to go cup. The plastic cup was much cleaner; yet, the water tasted poor. Admittedly, when the lemonade eventually came, it wasn't poor in taste. By the time the food came out, I did not have high expectations. If the hospitality is lacking, then how good is the food? Los Abuelos provided mediocre rice and beans on the side. Further, the mole sauce lacks key ingredients: radishes and onions. The chicken was questionable and I was concerned that I would be sick. Luckily, I didn't get a stomach ache. Unfortunately, for my sister who was the only one who ate her lettuce, she was sick for a total of three days after eating here. Overall, Los Abuelos does a disservice to their customers and the integrity of Mexican cuisine.

Luis Rivera

Oct 6, 2021

Coming from Lower Westchester its been hard to find a good Mexican restaurant. But this is the one. Food is good. The Mariachis are great and so was the service. Very attentive. We will definitely be back. Thank you for making my daughter's evening.

Eva Gil

Apr 26, 2021

Super tasty real mexican food. The service was so nice and friendly. We order guacamole, quesadillas, fajitas, tacos, chimichangas and micheladas, so good

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Questions & Answers

Who are the owners of the establishment?

Delmer Mazariegos | May 30, 2019
Leslie Donado | May 31, 2019

Idk but my sisters friends own the restaurant. Very cool people.

do you have delivery services?

laura manzo | May 30, 2019
Jairo Triguero | May 31, 2019

No but Uber eats and many like them have them on their list

Do they deliver?

Guy DiMiceli | May 30, 2018
John Fury | May 31, 2018

Yes!

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