CashCall Inc ®

Jes M

Messed up my record. Don't bother. Not worth it. Cashcall refused to remove themselves from my credit report. It's almost 8 years.

Kimberly Holden

Today I finished with CashCall. Never had one problem with them. Paid my payments on time every month. Not everyone who gets this type of service knows that they may pay a little bit more then some other Banks or lenders. But I will say that I never had one problem ever. Just want to say thank you to cash call, you took a chance and helps me when nobody else would. My life is back to normal with no problems

Brenda Gainey

I do not want to give them even one star but have to in order to give the review. I have had a bad experience with this company and it has cost me $500. I am not wealthy so this is a hard loss for me. Chrissy Heineman was my loan processor but she was very inexperienced and gave inaccurate information. She promised to ask for a refund of the earnest money because she made the mistake of not considering the small balance owed on my vehicle (8 months, $3000) in calculating the debt to income ratio. I was told that since it was less than a year, it would not be counted. She had told me three times it was approved. The closing date was set for June 8, 2017. She promised June 9, 2017 to have her supervisor look over it once more and call me the following Monday to let me know the outcome and if I should communicate to the realtor that the loan is not processed. I have not heard from her since that day. She now does not return calls or emails to let me know for certain that the loan will not be processed. She never was a good communicator and continuously failed to follow through on what she said she would do. This is poor service and very disappointing to be within hours of closing on a dream of homeownership. I was promised loan disclosure documents to review,and she has completely ghosted on me and the realtor. The homeowners have vacated the property because they expected me to buy the house so they have also been inconvenienced. I am reviewing here but also looking to let someone in upper management know how poorly my business has been handled. Unless you want to lose earnest money, I suggest you get a loan from a traditional institution. Additionally, this company told the appraiser twice to contact me for availability to inspect the property, once for the initial review and again for the follow up for repairs. I am the buyer, not the seller so my availability in respect to their property is immaterial. I made the initial call to the company in February 2017 so it has been a roller coaster ride dealing with them for almost 5 months and it has been for nothing.

Brent Herrera

Horrible experience! They have you sign all the loan doc's right away and have you pay for an appraisal then they do their homework and send your file to an underwriter. Ill admit I don't have the simplest tax return, but I've got nothing to hide, just ask and I'll provide it to you. Now it's been two weeks since I sign loan doc's and I haven't heard anything. I've emailed, called and left messages to get a status, nothing. No response at all. So not only are they unprofessional, I need to pay my mortgage twice this month because I gave them the money to pay my current payment so that my loan balance wouldn't go up. At this point, to be safe, I need to pay my current loan as well so that I don't get a late charge. But again no response, just tell me yes or no, but there is no excuse for no response!