CubeSmart Self Storage

Category: Self-storage facility in Seattle, Washington

Address: 11836 Des Moines Memorial Dr, Seattle, WA 98168, USA

Phone: +12062435625

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 2–6PM

Wednesday: 2–6PM

Thursday: 2–6PM

Friday: 2–6PM

Saturday: 2–5PM

Reviews

S.A. B.

Jun 5, 2022

The in-person customer service is amazing!! And even after experiencing a glitch in whether my items were moved out without my authorization or not the Des Moines Drive site general manager was very apologetic and made sure to rectify this glitch and assure me my items were still in my storage unit. The Des Moines Drive site is a one-woman show but she's constantly making the best efforts at providing great customer service.

Berney Vonk

May 27, 2022

The lady that helped me (don’t remember her name) rent a unit today was very knowledgeable about storage units and so was helpful in the process

Aubrey Bittenbender

May 17, 2022

Latrice at the front desk is a gd queen. So sweet and so helpful! Spent time explaining everything to us after a hard day moving all our stuff. An absolute angel.

Elashane Harris

Mar 17, 2022

Your front desk clerk. She was so sweet. So kind and generous.She made sure I had a lock in my unit, she was extremely sweet and personable. I’d get another unit here just because of her if/when needed.

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Questions & Answers

I see that the bank sent several checks to different business and mismatched the check to business. I finally couldn't work out anything with them and I don';t like the way I was treated so I have ended my patronage with them.

gordon berg | Aug 18, 2018
Charles Oliver | Aug 18, 2018

Hi Gordon, I am the Managing owner of this facility, and I appreciate your input here. I’m a bit confused after reading your question/comment and I’d love some clarification. We did have some issues early on with tenant payments of another facility going to ours and I wonder if this is what may have happened here as I don't see you listed as one of our current or past customers. Nonetheless, I’d like to know who you talked to and more about what happened so we can make some changes or fixes if necessary. We’re always looking for ways to improve our customer experience and input like yours is essential for us in that process. Please reach out to us and ask for Charles so we can talk directly. Much thanks!

What is climate-controlled storage? Do I need it?

CubeSmart Self Storage | Feb 18, 2022
CubeSmart Self Storage | Feb 18, 2022

Climate-controlled storage units are temperature controlled. Climate control means that we use reasonable efforts to maintain a temperature in the building where the Cube is located of between 55- and 80-degrees Fahrenheit. This type of environment is ideal for storing furniture, metal, fabric, and other items

How do I access the storage facility?

CubeSmart Self Storage | Sep 21, 2021
CubeSmart Self Storage | Sep 21, 2021

Most of our facilities have an electronic gate system that can only be opened by a code that is assigned to each individual tenant.

How do I make a payment?

CubeSmart Self Storage | Sep 21, 2021
CubeSmart Self Storage | Sep 21, 2021

To keep you and your information secure we have set up multiple ways you can pay including using our mobile app, our online customer center, stopping by the office, or mailing a check directly to your local facility. Additionally, we offer the convenience of AutoPay, which will automatically charge your Mastercard, Discover, Visa, or American Express each month without additional fees. You can also call our secure, automated payment line.

Do you offer any discounts?

CubeSmart Self Storage | Sep 21, 2021
CubeSmart Self Storage | Sep 21, 2021

Many of our stores offer attractive discounts and promotions on renting a storage unit, including percentages off and first month free. We also offer additional discounts via our referral program. You can view our current promotions by visiting our website.

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