Arbor Oaks Terrace Memory Care Residence

Grammie

I will say up front that the staff there are excellent, worthy of a 4-5 star. However, calling today to visit, and was told facility on lockdown, yet residents can go out and spread it into community, or bring back, since do not wear masks there. I understand, but to stand outside in cold to visit with unmasked resident does not make sense to me, either? To take them out in public does not make sense either, since the public deserves better than that. The situation is overall very sad. A memory loss patient is very vulnerable, but usually will not remember the visit always, why risk the rest of your family, or others? Covid will never disappear from the facility as long as residents are leaving the facility and going to homes possibly bringing it back from carriers. Let's not blame staff for the outbreaks always, please. It works two ways. This is a very difficult situation!

Shawnna Kay Patterson

My husband has been at Arbor Oaks Terrace Memory Center in Newberg since mid-May 2020 after complications due to COVID-19 escalated his vascular dementia from low level to maximum. He was also admitted under hospice care. The care he has received at OAT has been more than I could ever imagine. The staff is so caring. I have not been able to visit him (plus he doesn’t recognize pictures of me), but staff sends pictures and videos of him to me. I know he is receiving much better care than I ever could give him at home. I’m so thankful for everyone who takes care of him.

Marvina Howard

I currently work at Arbor Oaks Terrace. It is such a wonderful place. The people we care for are the sweetest people around. My coworkers are some of the most helpful and nicest people. I love what I do and the people I care for. Come see us and see for yourself.

Randy Morgan

My dear Mother lived the last seven months of her life at Arbor Oaks Terrace. She had experienced two strokes and was also dealing with dementia. She was always well taken care of and spoiled with the great care. My father was able to come visit with her daily, and the ladies serving lunch always made sure he was fed as well. Our family will always be grateful for the fine care and overwhelming love that she received from their wonderful staff. It makes me tear up just to think of it. We do not think she could have received better care elsewhere. Thank you so much for what you did for Mom!