PNC Bank ATM

Papa's John

This is the worst bank I’ve had to deal with not giving me the receipts not giving the right amount on the receipts now give me the right change bag giving too much too little I understand people make mistakes and they’re only human but it’s the fact that they are rude and belligerent while they are doing it and these mistakes are repeated I’ve been going to this bank for four years I’m still seeing the same mistakes and seem rude behavior. They could really be a good bank if they were just putting some effort into retraining I don’t believe the people are doing it intentionally but is the repeated mistakes that are wasting time and money and the rude attitude.

Fred Brown

My experience was horrible 2 months for a home equity loan then no return calls it just seemed like nobody really knew what was going on all the way down to the signatures needed for the loan. The only reason I went with pnc was my wife had an account there. I started out using quicken loans. Should have stayed with them. I totally understand why this branch is rated a 2.4 stars.

Rick

Horrible customer service. Went to wire money for a refi closing today at 11:30 AM -- was told that their servers were down and that I could check back in an hour. Came back after an hour (mind you - each trip was 5-10 miles and 15 minutes away) and there were now 4 people waiting ahead of me and only one customer rep. This is not the first time I've gotten poor service from this bank either. We're looking for a new bank now and it won't be PNC!!!

Paul Hannan

Glasgow, DE: Wanted to upgrade our account to Virtual Wallet but told no walk in service; by appointment only to talk to a banker. Literally told " we used to run like an ER, now we run like a doctor's office- appointment only. " well, PNC, you are no doctor's office. Time to find a different bank with better customer service.