Address: 506 Valley River Center, Eugene, OR 97401, USA
Phone: +15413433054
Sunday: 11AM–7PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
CRYSTAL PEBSWORTH
Great customer service!The chic with the orange hair, she's so helpful and nice. The prices is why I took off 2 stars. This place is sooooo expensive!
Jennay
The staff was super friendly and they have an awesome selection of anime and other fun character shirts and accessories and so much more. Found exactly what I was looking for and then some with the help of the awesome stuff there. They even helped me with ordering some stuff in as I needed some different sizes. Love this place.
Hexster Sketches
This is ultimately my favorite HT location. The employees here really take care of you and make you feel important. Especially when the company seems to lack policy for their larger sized apparel. I go in and maybe 5 shirts out of all 100 options are ever in my size because smaller girls think it's trendy to get baggy clothes. But even when the shirts are in stock in my size there are only 2 of them available. It's hard to be a patron somewhere that seems to overlook a large percentage of it's customers. Lucky for me I can always rely on the awesome people that work there to take care of me and I always find things I like regardless.
Ruth Danielson
I've been loving the staff here for years. Rachel, Tanner, so many more. Last night I got to know two new-to-me employees are they are both the absolute bomb. Jaime went above and beyond to help me with returns and finding items online and more! Nix and I shared brains with humor, awareness, & style for a few moments and was helped guide me through sizing. Promote Nix: they're going for it and have absolutely earned it from how I saw them treat other employees and customers. Pay them both more as they are absolutely earning it with grace in the retail space at this drawdown time in the pandemic. I'll be back. And thank you all.
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When I went they had a limited amount of people who could enter the store at a time so I did have to wait in a line to enter the store for maybe 5-8 minutes, if you are not wanting to wait in a line I found out that you can schedule a "appointment", so you can just go into the store at the scheduled time. There are also some kinda confusing arrows in the store guiding the traffic but it's alright, as long as you social distance you'll be fine.
Or go to website and they might have pickup at store option... good luck...
I've been in the store three days ago and they have been open. But I can't speak to why they aren't answering the phone. They are practicing pretty extreme safety measures.
Try Spencer's. There is usually a Spencer's if there is a Hot Topic.
They don't really have that big a selection of K-pop stuff, but they do have a couple of things. I don't remember if I saw any BTS merch though. Occasionally stuff turns up at Forever 21 so you can look there too!
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