Address: 1730 Dickerson Blvd, Monroe, NC 28110, USA
Phone: +17042257001
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–6PM
Saturday: Closed
Norman Wilson
Only one person working drive thru and about 10 cars are in line.
Daryl Helms
Have been very well treated here.just started banking here for a few months.the company I work for uses this bank.from the moment I first walked in this bank to set up banking here I was greeted by the nicest people I've ever met in a bank.they answered all my questions and really sat down and explained everything to me in a way that I would understand.ive never been treated this nice at a bank. Thumbs up for each and everyone that works there.stop by and see just how nice these people are to a person.
Teri Wood & Nasi Goudes (Sharonview Farm)
Modern banking is hard for an old fellow to appreciate. I bet it is cost/ efficiency driven. I never see the same staff in a branch much more than a few months. Now days they ask for my ID. They used to know my name. I should ask for their IDs because I have a lot of money there and I'm wary of strangers. The staff is nice and friendly, but they obviously receive minimal training because they always have to contact a call center for answers and instructions. It's not just PNC. I have accounts in other banks and it's the same story there. Some hide the tellers and make you deal with a machine. I'm rating you directly because I received a survey online, but waited "too long" to respond. 10 days? This shows me you really don't care, but are just going through the motions. I wanted to complete the survey after they performed on all their promises. I just received my checks and credit cards in my mailbox. My main problem is I specifically told the staff that I have a PO Box because of security issues with the street mailbox. I wonder if you will really post this or respond in some way.
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Have no idea .this is first that I have heard of this
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