Bank of the West - ATM

Elizabeth Bishop

Terrible customer service, always very rude and unhelpful.

Shawn McInnes

Wow, it makes me sad to see so many bad reviews of this bank because we have been VERY pleased with the service that we've received over the years here. We've banked with Bank of the West for several years and have never had a bad experience. We recently got a safety deposit box there and the people that we dealt with as we got that all set up were very nice and professional. Our needs are simple when it comes to banking. We don't have to go inside the bank itself very often, but whenever we do, they are always very friendly and helpful.

Meagan Avila

Giving a 1 star because I can't go any lower. I found June to be extremely condescending and rude. I asked her to clarify a term, and all she did was repeat herself in a tone that was borderline harassing. Last I checked, June, YOU work for the people who bank with Bank of the West. Maybe work on your customer service. I will be calling to report her lack of care when dealing with customers. I am very unhappy with this bank. Update: Called corporate office to file an official compliant. They took down my experience. I hope something positive comes of this for the customers of Bank of the West

linda reed

8 weeks no ATM card . They don't answer there phone.