Wendy's

Tyson Reed

A tad understaffed so the service can be slow, but the food is solid and the people are nice.

Sharica Perkins (Mz.amoré)

I asked for a crispy chicken sandwich and got grilled chicken instead. when I took the top bun I received bacon pieces. disappointed I drove back around and got what I asked for bit food was still tasteless and Luke warm. the fries and lemonade was good though.

Lilly Caudill

Wanted just a lil extra sauce on my Breakfast BACONATOR and they wanted to charge me .60 extra for something that should be there anyhow on a 5.00 sandwich. When I refused to pay the extra the hatful uneducated snotty mgr got smart with me. She also had already given me the food, which I should have driven off with, so I gave it back to her, telling her she could keep it at that rate! HEY MISS MGR- What if I was a SECRET SHOPPER for Wendy’s??? I will be giving my full report to corporate. You now have wasted 2. 5.00 sandwiches & 1 lg Coke because you didn’t want to give me maybe .10 cents worth of topping??? How I intelligent is that? DONT EAT HERE. THERE IS BURGER KING ACROSS THE STREET & MC DONALDS NEXT DOOR

Greg Reese

this is pretty long and I'm going to keep it this way but I am going edit for errors and break it up and make it easier to read once I get to the house please enjoy! I thought this was going to be my first or at least one of very few one star ratings for a restaurant. But I'm giving this Wendy's just outside of Dayton four stars because great customer service trumps the extra long waiting time! Here's the story. first of all it's a Saturday night and looks like the university just had an event so I expected a longer than normal wait time but my way time ended up being 20 minutes I don't believe I've ever waited for a fast food restaurant for more than 20 minutes for my personal food. The cashier told me there will be a 12 minute wait on my grilled chicken and I guess she thought I would say no I didn't want the chicken because she told me my order was $2 and something which was the price of my drink I told her I asked her did she get my number 9 or whatever the chicken number was and she made an interesting sound and gave me a new Total and let me know I had a 12 minute wait 19 minutes later I had to call the number and someone answered. I told her I was parked waiting for my grilled chicken meal then she asked the crew was there someone waiting for a girl chicken and they say yes it just came off the Grill at that point I started to give them a one star in a negative review because I thought they had forgot about me but I decided to wait since she said it was coming out right now a minute later a guy came out with my chicken meal you apologize said he gave me a large fry instead of the medium and he added a cookie his tone was excellent his voice was on point great customer service that changed my whole attitude. Of course I checked the food as before I drove off the fries were fresh the sandwich was hot and fresh cookie was on point and I was excited as I pulled away I saw about 13 cars in the drive thru how do I know what's 13 cuz I went around and counted them and I said wow it's a lot of trouble going on inside that building but he came out and gave me great customer service is no way I can give them my 1 * negative rating I would like to give him a 5 because I I just would like to but I had to wait 20 minutes and they told me I was going to wait 12 and they didn't come out and tell me it didn't say anything but again that great customer service is what stopped me from giving this Wendys a one-star tonight another thing is where I was parked on the side of the building I got the watch summer Castaway that was a great movie with Tom Hanks oh that was kind of cool to like Saturday night at the movies anyway guys shop just Wendys hopefully it's not when there's a lot of trouble going on is something happening tonight but I'm sure it's not always like this cuz this is a busy area Trucking stations McDonald's is next door they're closed down for the night so I know this Wendy's is definitely a great Wendys to visit just outside of Dayton going down 75 heading towards Cincinnati it's got to be a great Wendy's fresh is brand new and again great customer service all right guys this was a long one thanks for bearing with me!