McDonald's

Category: Fast food restaurant in Cincinnati, Ohio

Address: 9677 Colerain Rd, Cincinnati, OH 45251, USA

Phone: +15133855624

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Jemstone

Jul 15, 2022

They can't even get a simple order ready or they just don't want to listen when you order. I simply asked for 2 mc chickens no lettuce lite mayo add cheese and a medium fry as well she typed it in all wrong and my whole order was messed up and gave me a frozen drink when I asked for the strawberry watermelon slushee and said oh we don't have that we only have the frozen wild cherry Fanta. This McDonald's is so slow and alot of the employees are rude and slow as well.. it's complete laziness. No respect for customers

Ryan Davis

Jun 14, 2022

Card machines down all the time. Not open a lot even during open hours even with seeing workers inside they just hide as soon as you come up to window. Foods always wrong.

Adam

May 21, 2022

Update added a star because last few visits were good. Poem. I made a mobile order and waited in spot 4. My food didn't come so I called up the store. They only had one employee is what I was told. Then they lost my entire order I thought I was trolled. So after 1 hour I finally got my food. I was nice and never got rude.

Tanessa Toten

May 9, 2022

Apparently in the year 2022 this establishment does not have the ability to take credit or debit transactions. Do they have a sign posted on the door as you walk in? No. Do they have a sign posted on the register? No. They wait until they take your entire order and then ask 7 people if they can take credit only to tell you it's cash only. Like they didn't already know. Do they offer to take your order at another register? No. Do they offer to take your order at the drive-thru register? No. They just decide being lazy is best by turning away paying customers with all credit or debit transactions. Really? Thanks for your incompetence I guess. As someone who has worked retail and customer service for 20 years, do better. I will never return to this location.

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Questions & Answers

Why does northgate charge for water? I was charged 35 cents after spending nearly $30 on some nasty food, this location is the only mcdonalds that ever charge for a courtesy cup of ice water.

T | May 28, 2019
T | May 29, 2019

Yes i did was told very rudely to call corporate, this cup of water was for my three year old granddaughter, unbelievable customer service today's world.

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Do they always lock the doors and put cones in the drive thru at 10:30pn on Saturdays?

Keith Plays | May 28, 2019
david grau | May 29, 2019

I never seen it.

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