Address: 13521 Waterford Pl, Midlothian, VA 23112, USA
Phone: +18047445384
Sunday: 5AM–7PM
Monday: 5AM–7PM
Tuesday: 5AM–7PM
Wednesday: 5AM–7PM
Thursday: 5AM–7PM
Friday: 5AM–7PM
Saturday: 5AM–7PM
Leah Banks
This particular Dunkin’ Donuts location never has all of the items required for my order. Whether it’s egg for my breakfast sandwich or creamers on the side for my coffee, they won’t have something that you need. It’s also terribly managed and they never take my order correctly. There is ALWAYS a mistake in some way. It’s a shame because this Dunkin is closest to my house and the most convenient for me, but no matter how many chances I give them I’m disappointed.
Russ L
The drive through is painfully slow. I'm sitting in the drive through as I type this, and they've served one vehicle in front of me in the 15 min I've been waiting in line. I should've run in by now but now I'm just curious how long I can be ignored...
Morgan Myers
I have given this location so many chances only to be let down every single time. Today I went through and ordered an ice coffee and hash browns at 7:45AM. Pulled right up to the speaker and menu- no wait. It took at least 10 minutes for my coffee to come out, only to be watered down like it had been sitting for awhile… At 7:45 in the morning… when a coffee shop should be on their p’s and q’s.. All of the employees here either seem cranky or stoned. I will officially drive out of my way 10-15 minutes just to go to another Dunkin’ now.
Muhammad Razak
Super slow service. Extremely unhappy drive-thru. Maybe he's overworked or doesn't have enough support but it was a total waste of $10. The chai latte tasted like warm milk and the large was half full. I might as well have gotten a small. This is a terrible location and the service and products prove it.
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Jade no longer works at this establishment, but if you come in or call the number listed during hours, a manager or shift leader should be able to help!
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