Dunkin'

Dina Saleh

This was one of my worst experiences at a fast food restaurant ordered one donut and two plain bagels with regular cream cheese and veggie cream cheese they only gave me my veggie bagel and the donut they made me pay for the other one again because they the only paid me for the veggie and donut they said very rude customer service I will never come here again

Neissa Nieves

Just ordered 25 munchkins for my kiddos after school, they gave me donuts with mold all over them. Tried calling like 4 times no answer. I am heading back there now, to get this resovled. Will not be orderimg from here again.

Body Kneads

Extremely Slow. 2 people working. They may need their intercom fixed or they just didn't get a simple order correct. No cream or sugar in coffee 😕

Marie Gwinn

I will never step foot in this place again, which is a shame because I used to go daily. It appears the management has changed. The drive-thru is ungodly slow and the line is constantly backed up onto High Street. Therefore, we started ordering via the app for in-store pick-up. My husband places the order and I go to pick it up. However, SINCE THE NEW MANAGEMENT, I have NEVER been able to go and simply pick up my order. There is ALWAYS something missing (usually the donut), so I find myself having to ask (and wait!) for food I have already ordered and paid for. Today, the donut was missing again… no surprise. I asked for it, they couldn’t find our order slip, so they asked me what type of donut. I explained that my husband placed the order for the donut so I’m not sure. I said he likes jelly and glazed and asked if they’d be willing to give both to cover our bases (and due to the inconvenience). The very nice young woman obviously didn’t feel comfortable doing that, so she gave me a jelly donut. I was about to leave when I saw who I believe to be the new manager, so I explained the situation to her. She made me wait while she reprinted the order slip, then proceeded to tell me that they do not have the donut he ordered. Fine; understandable when there is mobile ordering involved. However, this is also NOT the first time that their solution to the problem was to just hand over the bag thinking we wouldn’t notice that food we paid for was missing! The last time it was a sandwich (approx $5!). Essentially, I constantly find myself having to ask (almost beg) for food I have already paid for! Infuriating! Meanwhile, the manager could have diffused the situation by giving me a free glazed donut (g-d forbid! a donut costs 12 cents to make!)… but instead she chose to start discussing my situation with other customers and telling them that I’m asking for “free stuff.” Very unprofessional. I see I am one of many disappointed by this location and the new management, but still wanted to share my experience.