Address: 945 Merrick Rd, Baldwin, NY 11510, USA
Phone: +15165462480
Sunday: 11AM–11PM
Monday: 11AM–11PM
Tuesday: 11AM–11PM
Wednesday: 11AM–11PM
Thursday: 11AM–11PM
Friday: 11AM–12AM
Saturday: 11AM–12AM
Prabhjot Singh
Terrible restaurant. Toke 20 mins to prepare one item even though i had called them 30 min ago. They don’t value your time. Such an unprofessional staff. Never coming back here and would highly don’t recommend this d grade restaurant 👎🏻👎🏻
Geilin Sanchez
Taste of saltiness and close to cold food... Each month that passes by with this location, there's more and more young workers, and less people that come in to eat. I called in for a pickup order at 6:53 pm, got there at 7:15, didn't get my food til 7:30 pm. I originally asked for mini mozzarella sticks, but ended up with the three piece instead. The person on the phone failed to tell me in advance of what they did and didn't have in stock. Why does it take close to 40 mins for such a basic order, especially with a slow night. When I got to Friendly's, there's maybe 5 people working all chatting to themselves, still working, but it takes a while to "greet" me. There were 5 tables open with a good 10 or so people in the restaurant. Once I got to see my food and ready to eat, the food isn't hot, barely warm, there's barely ice cream, barely any gummy bears, they didn't even fill the small cup. And for some reason the food taste extremely salty. I wasn't even able to finish it. Everyone here is more focused on socializing with themselves, rather than giving people the food that they paid for.
Leigh Crutch & Associates
I have been a customer of Friendly's since I was 12. Patronizing this store for 23 years. I am 52. I have never received Reeses ice cream sundays so skimpy. When I called to complaint I got into a screaming match with the supposed manager whose name I will not share publicly. Everyone is entitled to a bad day. Everyone deserves grace. The young lady that made the ice cream, I adore her from previous times there. Again, everyone is entitled to a bad day! But the response from the manager was totally unacceptable. She asked me "Do you want a refund?" "NO I don't want a refund. I want my ice cream!" I took the loss and ate what was given to me. I was willing to go back for the sundaes to be remade but clearly this manager was lacking in customer service. Extremely disappointed! Photos are the "supposed" 3 large Reeses cup sundaes and one 2 scoop ice cream to compare. All purchased at the same time.
Bruce Edelman
Food was delicious with beyond excellent service from our Waitress Yvonne thank you so very much this was our 2nd return visit from Brooklyn NY.
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Everyone wears masks. Every other table utilized.
Yes, we offer made to order catering. Our catering and family dinner options are available on our website.
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