Address: 560 Smithtown Bypass, Smithtown, NY 11787, USA
Phone: +16312575072
Sunday: 6AM–9PM
Monday: 5AM–9PM
Tuesday: 5AM–9PM
Wednesday: 5AM–9PM
Thursday: 5AM–9PM
Friday: 5AM–9PM
Saturday: 5AM–9PM
Liam Amiri
You need to take care of that restroom. Regardless of your service and the general cleanliness of your store, if your restrooms are nasty like that then chances are that your staff are not following the best sanitary practices.
Ang Germade
On Dec 28, I placed a mobile order for coffee, bagel, and dozen donuts. I pulled up to the window and was given the coffee and bagel. I drove away and as I got on to Rt 347, I realized I hadn't been given the dozen donuts. Dumb, right? Not exactly. The donuts were for the nurses at the Hospice Inn. My mind was on getting to my father asap. I returned to the store since I had paid and, I knew my mother would be very disappointed that the nurses would not get a tank you. I entered the store, explained I hadn't received the dozen. I was asked "how could you forget and why did drive away". I explained that my concern at the time was getting to Hospice as my father was dying. "Just give me the donuts please". No apology given. She called for manager. I explained again. Again, I was questioned, with no apology for their mistake. This time I said "my father is dying, just give me the f...king donuts!!!" Manager went off on me for using bad language, threatened to call cops, and banned me from ever returning. No condolences, no apologies. My father died 2 days later.
Joshua Darbee
Never again. Not enforcing their own mask policy, as employees not wearing masks. Placed an order ahead of time for pick up. Went in and still waited 10 minutes despite only 2 people in front of me. Finally get to the register and none of the order was ready. They hand me the bags and I rush to the car as we’re already late only to discover they forgot half our order. Money thrown away.
Ashley Bootz
Best dunkin ever! I accidentally mobile ordered to the wrong store.. and they were so accommodating and nice to make sure I didn't have to drive to the other location. Will definitely be coming back! The sweet guy who helped was Moses!
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