New York Community Bank

Niema Mack-Richards

I have been banking with NYCB for years and I must say the employees inside of the branch are the best. The employee always greet me by name and with a smile. The location on flatlands Ave in Brooklyn is amazing. The manager Carol ( has moved to the one in cross bay) is so accommodating and helpful! Surge and the rest of the staff there are extremely professional and attentive at all times. As a business owner this is extremely important to me, especially in a time when customers service seems nonexistent in so many establishments. Even though I have other banks closer to me I continue to bank at NYCB because of the relationship I have built. They make you feel like family. Thank you for knowing how to treat your customers with respect and for always providing exceptional customer service! Niema

Rene

Always very serviceable staff