Address: 7125 E Broadway Ave, Spokane Valley, WA 99212, USA
Phone: +15098384258
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Tori Hudgeons
I have never needed window repair, they charged me 75$ to come one street over and give me a quote, it seemed an insane amount so I started calling around. This was the only company to charge me for a quote. That next morning I had a company come and quote me FOR FREE, hundreds of dollars cheaper. I also called another with my window measurements that quoted me hundreds cheaper.
Michelle Darnell
I made an appointment for 9:00 on a Tuesday to have a 1" chip in my windshield repaired. I showed up at the shop, and they weren't expecting me, and had no one in the office who could do my job. The receptionist looked at my windshield and said the crack was too big and offered a replacement windshield quote. I have had 4" cracks repaired before, so I know it can be done, so I declined the quote & told her I just wanted the crack repaired. She gave me the side-eye, took the phone, and went into the garage (where I could still hear her) and called her boss, then came back and said "yeah, too big... you need a new windshield." So I left and went elsewhere. I found someone (feel free to email me if you want to know who) who said cracks up to 6" can easily be repaired. He repaired it for me the following day, because the crack was wet. (Which was fair, because Tuesday it was pouring rain... a problem Glass Doctor didn't even MENTION.) Unless you know you need a completely new windshield, avoid these guys for rock chip repairs.
Audrey Dituri
These guys did an immaculate job replacing a window on my Range Rover! I’m so thankful for them helping me at the last minute, they were so kind and professional and took great care of my vehicle. 10/10 very happy with their work and professionalism
Rustin Barich
The overall experience was bad. Windows were measured wrong the first time, then delayed the second time when we were told it would be rushed. During the install, 3 of the 4 basement windows were mounted unlevel which I had to point this out to the contractor with my own level. One of the windows is still not level, the bubble is over the line after asking the contractor twice to fix it. The caulking job is terrible. I am cutting out all that bad caulk job and redoing it myself. That's how bad it looks to me. They took 3 hours when I was quoted for 6 hours. The contractors had to return a second time because they didn't seal all the way around all of the windows. Again, had to call them out on this. No discount for the time they over quoted plus the job was rushed and we are not impressed with the work. Use anyone else.
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Unfortunately, tempered safety glass, by design, cannot be cut. It is designed to break into small pieces when cut or broken to reduce the risk of significant injuries to the person breaking it. Using safety glass, of which “tempered” is one type, is mandated by state building codes in specific applications like doors, sidelights, showers, etc. Please call Glass Doctor if you want more information on this topic.
Yes! We do replace rollers if needed. Of course, we try to clean the tracks and rollers and adjust first. If that does not work, we will discuss replacing the rollers for you.
Scratch removal in residential glass and light commercial applications is not a commercially viable solution. Basically, it is labor-intensive and not very successful. Furthermore, if the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and on larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.
We specialize in glass replacement. We can, in most cases, remove the glass from the frame and install new glass. Your existing window sash will remain.
Most likely. However, if the mirror is glued to the wall, there is no guarantee that it can be taken down without breaking. If you can get the existing mirror off the wall, we will need the mirror brought to our shop to cut down. There is no guarantee that the mirror will cut without breaking either. We cannot be responsible if a piece of glass or mirror that belongs to a customer breaks when trying to cut it, but we always do our best to cut carefully.
For auto glass, we have the best guarantee in the nation, upon installation of a new windshield. If you choose our Road Hazard Guarantee, you will then be covered for a full 12 months. Should you get a rock chip in that new windshield, Glass Doctor will repair it at no cost to you, and it covers you for all rock chips received in the 12 months--no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield for no cost to you for the glass material, but you would be responsible for the cost of labor, adhesive and moldings, depending upon the type of coverage you purchase at time of original install.
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