El Pollo Loco

Jeanala Carter

The lady that took our order was told TWICE at the speaker that we wanted a TOSTADA salad and again at the window when we went to pay. Yet, I STILL recieved the wrong order. Told 3 times and even confirmed what we said and she STILL gave us the wrong thing.

C4RLO5

Someone left a label/sticker in my loco salad! I almost eat it 🤨! Workers from el pollo loco please pay attention!!! And customers check your food before eat it!

Harol Navarrete

I like coming because of the chicken is better than the one in Downey.! But the wait in the drive is crazy I being here for 25 minutes and I’m still at the speaker where you order, don’t know why but this is not cool.

Antonio Gaeta

‼️ drive-thru only.‼️ My sister Place an order on the app for curbside pickup. That service is not available for that location even though they have the signs for it. I warned her not to come here to get food or anything this is the worst running el pollo loco in this local ever. Pickup time 3:55 p.m. no one came. No signs. no warnings. She had to wait at the door knocking at the window really hard to get someone attention. She was trying to cancel the order now but you have to call them. And no surprise they don't pick up. 4:04 three different employees were coming into work she had to talk to them. At 4:08 p.m. a management came out with the order. Did not apologize or anything to my sister and I told her next time read my reviews and my warnings. 🤬⚠️Do not order in the app⚠️🤬. You be held hostage because they will not pick up the phone to cancel your order. The app will not let you cancel the order. 🙏 drive-thru only do not use the app it does not warn you about anything of this. No indoor dining no curbside pickup just drive-thru. (Old review) Liars and disappointment. Order double chicken tostada salad open up the bag no avocado they told me they don't have no avocado. Parade thought I was blind. I see them right over there I even took a picture of it. And try to add dipping sauce avocado which is not the same. Also order a regular chicken tostada salad. And he gave me a six piece chicken nuggets salad. Seriously. You could have said we're just f---ing lazy on cutting the avocados and getting the proper amount of chicken for a salad. People please don't go there you don't get what you pay for. (Old Review) Went to the drive-thru. Order two chicken tostada salad and a double chicken tostada salad. Sour cream was missing cheese was missing my avocado is missing. it's best to go inside so you can check your order before you leaving. there is pictures (old review) Never had a problem with the food. The employees sometimes they're not in a good mood probably cuz of the lunch hour Rush. To me it looks like this only four employees or three during the rush time. Unfortunately the restrooms non-customers use it too. Parking lot min size but be aware that are smaller business in the same area. They do the best to keep it clean. It's hard to do it when there's messy people keep getting it messy and I seen them that's why I have it to go.