Dunkin'

Hannah Loudermilk

They threw away my gift card AND my receipt and then charged me full price and when I asked for it back if they weren’t going to use it they pretended I didn’t know what I was taking about because I didn’t have the receipt that they wouldn’t give me! Coffee was trash never going again

Nancy Willis Paswater

I had to throw away the coffee because it was absolutely horrible! It tasted extremely bitter as if it had been sitting on a burner for a long time. I had purchased a muffin and coffee and had given a $10 bill to pay for it. I was told I could not get a receipt because the computer was down. Therefore I could not prove that I had received the wrong amount of money back. I was only given a dollar and some change. Therefore the cost of a medium coffee and a muffin cost me a little over $8. I will never go back to that Dunkin Donut because this is not the first time I've had problems there.

Melanie Moon

I ordered on the mobile app. I walked in with two other groups of customers. They got in line to place their order. They both received their orders before me. They ordered coffee, breakfast sandwiches, and donuts. I had only ordered a matcha latte and some donuts. After they were serviced the lady asked me if I had a mobile order. I said yes, she made me my drink and proceeded to hand me it without the donuts and a straw. They did not have any straws sitting out for me to grab myself. I told her I also had donuts. She said we only have two different kinds left. I did not respond right away because I was in disbelief at the horrible service I had received. She looked at her coworker and said I’m going to the bathroom and walked away without getting me any donuts. Very disappointed with the customer service and the quality of the drink she had made. I’ve ordered this drink multiple times and she didn’t put enough of the matcha powder in there. I will not be going back to this Dunkin location.

Daria Antipova

Stopped by it around noon, 2 weeks ago... the place inside looks filthy, only few choices of donuts available, the rest are "sold out".. donuts are not fresh. Waited on the cup of coffee for 15 minutes (order was only 2 donuts and 1 cup of coffee). Custer service is just absent. Do not recommend this shop. And will avoid it in future