I’ve been getting their Reuben weekly for almost 2 yrs during my wkly trips to Hopkins because they were the best!! But the past 2 times it was soggy, had too much sauerkraut, hardly no dressing and it was all balled up in the middle!! What happened?

bonnie s | Aug 10, 2018 | Category: Restaurant in Baltimore, Maryland

Chaps Pit Beef - All questions

Address: 5801 Pulaski Hwy, Baltimore, MD 21205, USA

Karla Russell | Aug 11, 2018

They will always remake a sandwich if you are not satisfied. I always stand at the pick up counter and watch them make my sandwich. I am quick to ask them to add more dressing or less coleslaw and they do it with a smile.

Pretty eyes Newton | Aug 11, 2018

I have no idea. I guess u will have to tell them how to fix ur food. An explain the situation to them. I don't work there... So sorry

Richard Banas Sr. | Aug 11, 2018

I haven't tried it so I can't answer that.

Latisha Young | Aug 11, 2018

I never had the ruben i always get the beed hot dog with shave beed on top.....just watch them make your sandwich and tell them how u want it

Jeff Howard | Aug 11, 2018

I've never had the Reuben either. I would talk with them about it.

Fred lemasters | Aug 11, 2018

I have never had their Reuben, I go there for roast beef

Sharlene Crites | Aug 11, 2018

I would talk with them.

Charles Geckle | Aug 11, 2018

Talk to to them.

Davonte Waltonaldo | Aug 11, 2018

Ask them next time. Most quality food establishments like feedback.

Joe McKenzie | Aug 11, 2018

You probably just had some bad luck. I would try again and see if it is better. If not, let the manager know so that the problem can be resolved.

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