And why is the manager or owner not available for customer inquires? I just had an episode where my food was undone and some of it was consumed. The customer service representative said he could call the man and see what he says about it.... ??

I picked it up in person and brought it back in person. I will be up there tomorrow. I'm just getting the word out. A kid inside my home could have ate it after asking for some. Service requires pay. I paid and received little thought of appropriate service.

I cant answer why the owner/manager wasn't available. You should have insisted on the person in charge. I am not the owner, your complaints should be sent there. Not here.

Some was consumed?.. was it delivery?