Sorry for the experience Alex. We have forwarded your concern to management. You may share with us your contact details through our contact form (https://forms.gle/wdy7DkfYLhjWrZJp9) so we can pass it along. For immediate assistance you may also reach out to customer service at (877) 296-8162. Thank you and hope you'll see us again and have a better experience.
Call the company headquarters. The number is posted. They do monitor because i received refunds from them
I would call !
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