A girl who has worked there for yrs now had no idea how to help me find my scan code for my app? Said she's never seen anyone ever use an app....she's worked there 3yrs&never saw an app? Seems like a made up story,shouldnt she have tried to help?

There are quite a few apps that the employees don't know. And it takes a Manager to be able to get the job done. McDonald's has a secret menu that most of its employees have no idea that they even exist, but the manager usually know about the secret menu.

Yes. A 5 year old can use the app...she needs to be retrained.

The evening manager was easily about to show my 11&12yr old when I was in the restroom. He also apologized for the young person because I go there regularly. I learned how in a few seconds. Glad to know the grown employees care about service&repeat business!