They have a single line or two and with all the orders having to be done on the phone they may just be busy with another order
They may be busy. When I went in there earlier this week one of the gals told me they are busier now than they were before.
I did a tale out order earlier this week. I was impressed by the service. They do have slightly reduced hours though.
They have been pretty bad about answering every phone call. Try again in 5-15 mins they should answer.
Thanks! Your answer is awaiting moderation.