What time does someone come clock in to the covington location I've been waiting for the doors to unlock for a hour now no sign of attendant on duty or a number to call?

This place is supposed to be open 24 hours. Apparently if an attendant doesn't show up they have no backup plan and they just don't open. My experience with this place is its just not dependable.

Thanks I contacted their cincinatti location someone there is suppose to get in contact with management I feel like they should at least have a number to call when there is no attendant present on duty but they don't it's ridiculous