Oh my, I'm sorry you didnt have a pleasant experience. I love this Brums. Yes the lines are slow. The ice cream and food is delicious. I just prepare to wait because I want fresh and tasty food. However, if there is something that can be done to speed up the process it needs to be look into. At the end of the day let nothing or no one up set you😁.
Sorry you had a bad experience. We enjoyed our time there. :-)
Agree 100% leaving right now. Extremely unprofessional.
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