Thank you for the feedback regarding our clinic. We know that our patients' time is valuable and that we let them down when the wait is longer than expected. We are truly sorry and understand this is unacceptable. It is sometimes hard to gauge the amount of time required for appointments, and as a result we can run behind from time to time. Our offices take full responsibility for the delay and extend a sincere apology. We are currently addressing the issue and looking at ways we can improve this in the future to ensure our patients do not feel dismissed or ignored.
Check in online then they call you. Don't have to sit around and wait.
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