This is what this is for, if your experience was terrible then write a terrible review. Thank you Cathy for your honesty & the hell with Joe!
Don't know maybe you should ask management. And before writing a nasty review see if they can give you an explanation and maybe hook you up with a good deal
That sucks. I would be super pissed. Sorry you went through that. But that should probably be a question for the store and I would also leave a nasty comment in reviews. This is the area for customers to ask questions to other customers.
ouch, that sounds like a tough night. I don't work there so all I can say is that a birthday can be a birthday week and that I hope your granddaughter gets another chance this week to have a great birthday. Good luck to you. D&B can usually be a great place for kids and adults but bad service can ruin even the best of places every now and then.
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