Does the staff answering phones get paid to be bitchy? Every time I call them, they always have an attitude

They are seriously understaffed granted they can be nicer but i know that they are undsrstaffed for lunch and dinner rushes so it tends to make them cranky

Best mushrooms ever.

Is “Don” possibly Tom?? I don’t have an employee named don. When was the call made please??

I don't know who "Don" is, but he is seriously rude.