Because gigantic companies typically farm out their customer service work to 3rd parties. Good customer service is a small business thing.
Usually they are busy but sometimes they ignore the phone no your not the only one me too
It's not in anyone's job description. They should hire a phone operator.
They seem understaffed
Customer service answers the phone in Kearny, NJ.
They never have enough people to do a proper job
True
Because that’s how it works so the people in those departments can have time to do some work and not answer 12 thousand calls a day.
Because most employees are busy working. Walmart does not source out to a third party to answer the phone
Thanks! Your answer is awaiting moderation.