They don't do returns
A hint for you. Check the fine print of your credit card. I know American Express has a return guarantee clause in the credit card agreement. If King Kong hobby won't take it back, American Express will refund you the amount. I've had to use this a few times at King Kong Hobby.
I've always known them to be super fair and trustworthy, but if course it all depends on the circumstances.
Doug is good with returns but sticks with what most hobby store will. If it's opened it's a manufacturer issue if anything is wrong but you can always ask because they will help you as best they can. But if opened and you just don't want it then you most likely won't be able to return it. Give them a call and ask.
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