Email or chat with support on walmart app.. always fast and very helpful for me when I had an issue with a local store
This is an issue with customer service with companies. I love Walmart they have good deals good merchandise but when a comes to getting help in the stores you are on your own when you ask somebody for help they always reply with this is not my department and they disappear after they say they will go and get someone to help. Walmart's store employees majority of them are worthless they do not like their job they want to collect a pay check and do as little as possible not being professional at all. If Walmart would like to improve and get more business they must enforce a hospitality policy. Just walk through the store and look at the employees they are not friendly they will run away from you they will always go in the back and disappear. Walmart should hire people to go in undercover and rate employees On their encounters how to deal with customers. Store staff needs much improvement
They never answer the phone and it's ridiculous!
Thanks! Your answer is awaiting moderation.