It would be AWESOME if City of Monroe offered a Budgeting System so I could plan on a certain amount each month. Sure would help a lot. Is that in the works? Thanks!

I work for an electric utility as a supervisor and I can assure you that you do NOT want that. However, if you are really good at managing your electric or gas usage then you may be fine with it. The problem is that many people do not comprehend how it really works and then they get sticker shock when they receive their newly calculated bill and don't understand how it went up. They think it's a savings plan or they believe that they can use as much as they want and it will always be the same amount, it doesn't work that way.

Hello Pat, hope you are well! We offer an Average Monthly Payments (AMP) option which is designed to help customers avoid unpredictable and fluctuating bills by leveling out payments over the year allowing customers to budget their monthly payments. The AMP is for residential customers and is a free service. You can find information on our website or by calling our office (770) 267-3429. - Thank you.