Either too stupid or too lazy.
The phone that answers calls to the store is in Ladies Wear dressing room.The clerks have to stock and straighten clothes racks too They don't just stand around in dressing room area all the time. All calls go through there first then they direct them to different departments. As they say Retail is Hell when ya gotta deal with the public everyday!
Because some time they are busy
They hear it ring but can't find it. It's a cordless
They may be too busy or having trouble with their phones.
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