I've always gotten am answer. Choose the option to schedule an appointment. The flok is an app where you can get the sale announcements ( usually discounted services, or products). You have to download it. Every 11th service is a reward. I love the salon but they run on schedule. Hope this helps you.
One day drive over," by synergi salon find out the telephone number," you can make appointment with hairdresser.
I've had the same problem happen to me. They don't answer or call back if u leave a message.
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