You can go to this website and scroll down to where it says " file a complaint with the U.S Postal service" https://www.usa.gov/complaint-against-government#item-211562 You can also go to the branch and ask to speak with the Postmaster who is "Edward L. Miller" to my understanding.
when can I expect my mail to arrive at my new address, I'm looking for a check, thank you
You could also speak to your carrier, and they should have another form to fill out. Or go up there...hope this helps...be blessed
Thanks! Your answer is awaiting moderation.