Kristina Campos is right you have to go SCAN the barcode and get added to the wait-list. It doesn't take long either. I was in and out in about 15min. Ben is great. Quick and very clean.
They currently are not taking appointments. You have to go and scan a barcode to get in "line". When it is your turn they will text you to let you know to go inside and wait for your piercing. Their website has all the instructions. https://biolabpiercing.com/
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