As long as store is open you can return item even without receipt
Their customer service is open during normal store hours. Take your returns there.
Thank you for confirming. Yesterday, Mon. Dec. 21st, I attempted to return items purchased in store with receipt at Pueblo West just before close. I was told that they were closed and that they could not process a return. Knowing that this is untrue, that they can process any return as long as they are open for business (especially with receipt). After getting a rude response from staff about how he "literally can not process a return even if he wanted to" I demanded to speak with a manager. It was at that point another kid approached me and with his 'grown-up' voice asked if "there was a problem?". Yes, I need to make a return. He responded with "we are closed, you need to leave or I will call the police" in a rude, condescending, matter of fact tone. (His name was Damion, so he says!) Mind you, this was minutes before 10pm (not closed), people were still checking out.
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