Sherian I am new comer...my wife waited over 3 weeks for delivery from Lowe's. You will find that locally...and their regional warehouse in Dallas are not fully stocked. You have already tried calling the store and discovered no one answers the phone. So. You need go in and wait in line. Are shop elsewhere. Stove top? Black ceramic? Electric? Built-in? They had a lot of customers buying that model...
Sorry, don't work there, but most stuff can be searched at Lowes.com
Go to their website and town you are wanting to pick it up in, then search the item number.
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