First, is it a new vehicle? Or a used one? Also what is your deductible? Most deductible are around $100.00. If it is a new behicle go to a different dealership. If it is a used vehicle, talk to the sales manager and maybe you'll get further then talking to a sales person. Some times managers can make exceptions and help customers out, Just to keep the customers happy. I also would like to advice you that used cars are sold as is, so is up to you to do an inspection before you buy. Good luck!!
Not ethical! Call Chrysler's headquarters and address the issue with them.
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