How can I get a message of concern to management. I spoke with someone allegedly in management on the phone about my experience this morning, and received a rather rude response and then a hang up when I said something she was not happy to hear.

John Braund | Mar 30, 2022 | Category: Family restaurant in Rochester, New York

East Ridge Family Restaurant - All questions

Address: 1925 East Ridge Road, Rochester, NY 14622, USA

Margaret Albert | Mar 30, 2022

I'm surprised....I'm just an ordinary customer...never had a problem...I'm surprised. I guess maybe someone had a tough day???

East Ridge Family Restaurant | Mar 30, 2022

Hi John, I believe you spoke to me this afternoon. I"m sorry that you thought I hung up on you because for some reason we got disconnected. Please feel free to contact me regarding your concern Thank you, Sandy

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How can I get a message of concern to management. I spoke with someone allegedly in management on the phone about my experience this morning, and received a rather rude response and then a hang up when I said something she was not happy to hear.

East Ridge Family Restaurant - All questions

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