Drive through coffee with 4 sugar 2 cream, they put 4 cream 2 sugar. I went inside & had to wait 6 min to ask for 2 more sugars. Then was told that it was my fault for not asking for it on the side. Why am I wrong in this instance?

I always check my bag before I pull away from the window. They act mad but I don't care, I have gotten home 1 too many times without all of my order.

I had wonderful service at McDonald's the lady was an older lady but she was wonderful. I never had such a good service before

Did you get a recording of your order? Could send that and a copy of your receipt to corporate and maybe get a free cup.

Appreciate your reply Jackie, but I think you may have missed the context of my statement & that my question was rhetorical. An employee shouldn't tell me that the fault is mine because they didn't follow instructions or pay attention to what they're keying into the order.