can i purchase products direct from outlet and shipped to our locations. we are not getting service , or poor service.?

They do have a website you can order from.

Absolutely!

I cannot find thr crab chips in my area near Pittsburgh.

Before I went to the store. I went to the website and ordered stuff most of the time. It's free shipping. But you have to watch out for the size. I was looking for 2 oz bags. Ended up getting 7 oz bags because 2 oz bags were not available

I’m not sure about that, I’m sorry about you receiving poor service, I wonder if they have a website you can order from