We are very busy with dealing with customers loading and unloading and there is 1 person in the office doing all these tasks. He is always on the phone and can't always anwser call waiting. So please be patient and try to call again. Also there is a parts # 231-7441 leave a message and they are guaranteed to return your call. Sorry for the inconvenience.
It's insanely difficult to get anyone on the phone there.
Lol! They hardly ever answer the phone. Wish I could help with the answer. Not sure anyone knows why they don't answer
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